You Have Questions, We Have Answers
Frequently Asked Questions
At WLR our goal is to create a positive impact on others lives. We are here to answer your questions and guide you through our services to help determine which service is right for your vehicle.
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Frequently Asked Questions
The Auto Spa & The Auto Spa Express
Vacuums at the Auto Spa Express locations are free.
Yes we do! For companies with 3 or more vehicles, we offer discounts and monthly billing options. Visit our Fleet Services page for more details.
Yes, at our Frederick, MD location. Please contact them at 301-631-1421 to schedule your appointment
Yes, we offer a 10% discount on all services for military personnel and senior citizens. *This offer does not apply to our Monthly Memberships.
Yes, we offer Monthly Memberships for the Auto Spa and the Auto Spa Express. Find more about this service here.
You can purchase gift cards on our Gift Cards page or visit any of our Auto Spa and Auto Spa Express locations.
For additions or changes to your vehicle information on your Monthly Membership please call Customer Relations at 301-732-6354.
To make changes to your credit card information you must visit our location and make these changes with our staff. We cannot change or update this information over the phone due to security reasons.
To cancel your membership at the Auto Spa or the Auto Spa Express, submit your information via the Customer Relations Form. Be sure to select Cancel Monthly Membership as your topic and provide the license plate numbers for each Monthly Membership vehicle you wish to cancel your membership on.
Please note that membership fees are auto-charged each month on your original activation date; cancellation requests received after your recharge date will not be processed until the following month. Pro-rated refunds are not available if your membership is cancelled after your recharge date has passed.
The Auto Spa
- Convenient drive-thru services 7 days a week
- Offers Full-Service car washes packages
- Monthly memberships available
The Auto Spa Express
- Convenient drive-thru services 7 days a week
- Express Wash Tunnel
- Free vacuums, towels, air hoses, and mat cleaners
- Accommodates dually trucks
- Monthly memberships Available
Visit our locations page to find the Auto Spa and Auto Spa Express locations nearest you.
Fire is the conditioner coat for your vehicle's paint and Ice is the sealant.
The Rainbow Coat is the polish for your vehicle.
Frequently Asked Questions
The Lube Center
Our Pennsylvania locations are certified to perform state inspections; however, our Maryland locations are not.
Maryland customers, our Auto Repair locations are certified Maryland Inspections and Emissions Repair Stations.
The cost of an oil change varies based on your specific vehicle and manufacturer’s recommended maintenance criteria. Your Lube Center technician can help advise you on the best oil change option for your vehicle and driving habits. For specific pricing visit the location nearest you or fill out the Customer Relations Form.
At the Lube Center, you can expect your visit to be relaxing and stress-free. Stay in your vehicle while we change your oil, and perform any other needed services. We know that your time is valuable and promise to get you in and out quickly without compromising our attention to detail. While we work watch us on the Oil Cam, and enjoy complimentary juice, coffee, and water. We even have coloring books/crayons for children, and dog biscuits for your furry co-pilot.
Visit our location page to find the Lube Center locations nearest you.
Frequently Asked Questions
The Auto Repair
You will need to visit an Auto Repair location to obtain an estimate.
No appointment necessary. However, if you prefer to schedule an appointment you may do so by contacting the Auto Repair Location nearest you. To accommodate your busy schedule, a convenient night drop-box is also available.
Yes we do! For companies with 3 or more vehicles, we offer discounts and monthly billing options. Visit our Fleet Services page for more details.
Yes, we offer a 10% discount on all services for military personnel and senior citizens.
At the Auto Repair we can assist you in finding the closest rental car company.
To receive a copy of your Auto Repair service records, fill out the Customer Relations Form and select Customer Service. Your service records will be located and sent to you with one week.
The Auto Repair services most makes and models. For diesel and specialty vehicles contact your closest Auto Repair Location.
Visit our Locations page to find the Auto Repair location nearest you.
Have More Questions?
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Customer Testimonials
The car wash is great and prices are good! All the work we have had done on our cars has been wonderful and they stand behind what repairs that were done! Oil changes are great! Recommend WLR for all your car needs!
Patricia R.
The staff here is very friendly and professional. They did a thorough check of my vehicle and didn’t recommend any unnecessary repairs. It’s so convenient being able to stay inside your car while they change the oil. Prices are reasonable as well.
Andrew S.
Once again, Fredericktowne Auto Spa exceeded my expectations. Keep up the great work. you have a customer for life in me.
Daryl C.
I absolutely love The Auto Spa. From the people who check you in to the people who do the work and the people who check you out. They are absolutely professional and service oriented.
Ledbetter A.
We have been getting our cars repaired and serviced here for years. They always provide professional and courteous service.
V.F.
Excellent customer service! Very efficient and all of the employees are friendly, personable and seem happy to help!
Lindsey R.
This place is awesome! The manager and all the staff are super nice. They do exactly what you need to a high standard. The set up is efficient and they make it comfortable for customers. I went last weekend and service was terrific. I see why my family likes it, and I will start bringing my car here often as well.
Maria L.
The employees were so friendly and walked me through the process without any hassle. Here is the kicker… I never got out of my car. With 2 kids in tow this is amazing!!!
Lauren C.
All of these employees are very professional and are great at their job. They took care of me in 10 minutes and saved me from being late for an appointment.
Cody N.
Bruce, the manager, handled my inspection. He was very kind and attentive. I appreciated the interaction and four other team members spoke to me while having my Jeep serviced this afternoon. I’ll certainly return for service… they even give a coupon for a vehicle wash!